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The first – and somewhat personal – conversation created a relationship and trust. The balance between sympathy and professionalism was very well aligned.
Ms. Polana took a lot of time for us regarding the apartment viewing and also thoroughly explained the outdoor area of the apartment. All questions were answered competently, supported by many available documents/information. We particularly appreciated her friendly and patient manner, as well as the careful clarification of all points relevant to us. Her professional advice left us with an excellent impression. The handover of the apartment was also carried out very professionally and structured by Ms. Polana. Furthermore, her commitment does not end with the conclusion of the handover appointment; she also reliably took care of any questions that arose afterwards. We can highly recommend Ms. Polana. Once again, thank you very much, Ms. Polana, for the excellent support and professional service.
As a buyer, I found the collaboration with Ms. Schmidli to be very pleasant and straightforward. The communication was always reliable and friendly, appointments were kept punctually, and we were warmly welcomed during the viewings – including coffee and cake. The flowers after the purchase was completed were also a lovely and personal gesture. Since the entire purchasing process went smoothly in our case, there were no major difficulties or special situations to handle. Accordingly, I cannot assess this aspect of the support. Overall, I experienced Ms. Schmidli as a dedicated, attentive, and reliable contact person and felt well taken care of during the purchasing process.
Very serious agency with excellent follow-up on important moments of the transaction. Exchanges with Mr. Bilard were simple, factual, without any nonsense, a real pleasure. Thank you for your support!
We highly recommend Ekaterina from Trust. She accompanied us with a lot of professionalism throughout the process of selling our villa. Always available, calm, and attentive, she was able to guide and advise us at every step, while keeping us regularly informed of the progress of the sale. A professional, efficient, and quality service.