Professional and outstanding customer service. They know Ticino region like no one else. Do not buy your real estate in Ticino without talking to Ascolux.
Mr. Zanchin solved the task assigned to him as a broker to our complete satisfaction. His personal commitment was exemplary. He promptly answered any questions that arose with expertise, mostly on the same day the questions were asked. His working method was competent and efficient, and his demeanor was always correct yet assertive, which surely contributed significantly to the smooth and rapid sales success.
After a few months, I met with Mr. Manoelli, who helped me find the property that best suited my needs. He listened to me attentively and recommended the Residenza Parco Tre Torri in Minusio, which turned out to be the perfect choice for me. I am happy to say that Mr. Manoelli continues to assist me even after the sale: he is always present, available, and ready to help me with any information or future needs. I highly recommend him to friends and acquaintances, who in turn have been very satisfied with his professionalism. I wish him all the best for his future.
The assistance provided from the very first moment in the purchase of our apartment was guaranteed 100% at every stage. Mr. Manoelli has always been very friendly, customer-oriented, and available even after the delivery of the property. I was able to rely on him even in managing the list of defects. Mr. Manoelli is a sincere and transparent person and represented us excellently towards the selling party. We sincerely thank you, Mr. A.
Kathleen Wendland, after I expressed interest in purchasing, very pragmatically and quickly prepared all the necessary steps professionally, and the notarization took place after about 6 weeks. Even after the purchase was completed, Kathleen was by my side; a hidden defect was addressed very promptly, and cleaning work, etc., was arranged and carried out. Multiple viewings of the property, transparent communication including information about all relevant areas were, of course, part of the professional handling of the purchase by Kathleen. I can only recommend this real estate agent.
We were able to greatly benefit from the extensive expertise and professional competence of Ms. Kathleen Wendland. She supported us in every respect, even in the evenings and on weekends, regarding all uncertainties related to the property, and clarified these points with precision and meticulous care at the relevant offices (authorities, administration, etc.). We sincerely thank her for all her work, and we can only recommend her to anyone interested in real estate.
I had a great experience with this agency for the sale of my apartment! They were always available for any questions and carried out their work with great professionalism. I can only recommend this real estate agency!