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I had a very pleasant experience during my real estate transaction with Ms. Bertolini from the Froidevaux agency. She demonstrated great professionalism, excellent mediation skills between the parties, and remarkable attention to the smallest details. I highly recommend this agency for any quality real estate transaction, especially with Ms. Bertolini.
The contact with Ms. Aellen was most courteous. She knew her subject perfectly and answered various questions without hesitation. She is a trustworthy person who clearly tells you things. In addition to being meticulous and organized, Ms. Aellen has an excellent sense of verbal and written communication. The email responses were very quick, which is greatly appreciated. Ms. Aellen is warmly thanked for enabling the result of this real estate purchase and wishes her great success in her activity.
I can only recommend Basile to anyone looking to sell their property. From our very first meeting, I had complete confidence in his expertise. All the advice he gave me turned out to be accurate and valuable, whether it was about setting the right selling price or knowing how to approach discussions with buyers. His support was impeccable from start to finish. The sale was concluded much more quickly than I would have imagined, with remarkable efficiency. Basile handled the viewings entirely on his own, which allowed me to experience this stage with a lot of peace of mind. Beyond his professionalism, I particularly appreciated his discretion, his listening skills, and his ability to always adopt the right tone. You can tell he practices his profession with passion, never being pushy, and always in the best interest of his clients. A huge thank you to Basile for his support. If I had to do it again, I would entrust him with my property without the slightest hesitation.
Simone Marques was very available and professional throughout my file. She took my questions seriously, provided me with clear answers, and regularly kept me informed of the progress. I particularly appreciated her follow-up, responsiveness, and efficiency. A serious and quality service that I recommend without hesitation.
Madame Candice Pasche is a highly experienced professional with very strong negotiation skills. She is someone who never wants to lose: she always wants to succeed. In addition, she is quick in her responses, very courteous in her communications, and very flexible. She keeps in touch with clients, which does not give her clients time to go elsewhere to her competitors in sales. I found her to be very strategic in her communications and professional approaches: indeed, she always achieves her goals, which makes her extremely effective, a quality I have never encountered in other agents.
Julia understood our expectations and criteria from the very beginning, which allowed us to find a house that perfectly matched what we were looking for. We particularly appreciated her listening skills, availability, and especially the relevance of her proposals: she perfectly targeted the properties that were likely to suit us, without multiplying unnecessary visits. Her support did not stop at the acquisition. She also provided excellent follow-up afterwards, particularly by recommending quality architects for our projects and remaining available when we needed her. We recommend Julia without hesitation and sincerely thank her for her help in acquiring our home!